1. Introduction

ASK STORE S.R.L-D. (headquartered in Bucharest, Str. Vid Str. Sector 19, Bucharest 2, with fiscal identification code RO 34332543, being registered at the Bucharest Trade Register under No. J40 / 4142/2015, hereinafter referred to as “ASK STORE” ) is the operator of personal data transmitted through this site. The site is hosted by the HostVision web-server. We specify that we will not request or receive information of any kind from children under 16 years of age. On behalf of ASK STORE, there are third parties who process personal data, these people being referred to as persons empowered by the operator in accordance with the provisions of Regulation (EU) 2016/679. The use of empowered agents is justified by business reasons, most often we are talking about specialized, professional services that can manage the necessary volumes and provide the technology that ASK STORE can fulfill its attributions. We mention that data is not transmitted at the same time to all empowered persons.

List of thirt parties ASK STORE:

NameIndustryAddressContact info

TNT Express N.V.

CourierAmsterdam+4021 303 4567
General Logistics Systems Romania SRL (GLS Romania)CourierStr. Dorobanţilor. 106 550 231 Sibiu+40269 501900
NETOPIA srlOnline paymentBlvd. Pierre de Coubertin 3-5 Office Building, etaj 4, Bucuresti, sector 2+4021 5277727

 

ASK STORE is committed to respecting the confidentiality of your personal data. We will treat all personal data that you provide as confidential and will process only the information permitted by the applicable law. This privacy notice describes the policies and practices of ASK STORE on the collection and use of your personal data and will establish your privacy rights. The confidentiality of the information is a permanent responsibility and we will therefore update this Privacy Notice from time to time as we undertake new personal data practices or adopt new privacy policies. Concerning the processing of consent-based data (as described below), we will notify you of any change and will request your additional consent.

2. Legislative context

In accordance with the requirements of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as “the GDPR Regulation”) May 25, 2018, we have the obligation to administer safely and for the specified purposes only, the personal data you provide us by using our site in accordance with the provisions of the GDPR Regulation. For more details on the content of this legal framework, please access the following link: https://eur-lex.europa.eu/legal-content/RO/TXT/?uri=CELEX%3A32016R0679

3. Responsible for the protection of personal data

We have appointed a Data Protection Officer with respect to all aspects of personal data protection and you can contact the Data Protection Officer for all matters relating to your data processing and the exercise of your rights under the legal provisions applicable, especially if you have any questions or concerns about how we process your personal data. The e-mail address to which you can contact your Data Protection Officer is: office@askstore.ro

4. How we collect and use (process) your personal information

4.1 Personal Information You Offer

We can collect, store and use the following personal data:     information about your computer and about visiting and using this website (including your IP address, geographic location, browser type and version, operating system, referral source, visit duration, pageviews, and site navigation paths )     the information you provide to us when creating my Account (including your contact information);     the information you provide us in order to subscribe to email and / or newsletters notifications (including your name and email address);     the information you provide us when you use the services or information that is generated during the use of these services (including timing, frequency and service usage pattern);     the information contained in or related to any communication you send or send to us through this site (including correspondence with us, the content of the communication and the data associated with the communication);     the information you provide when you purchase the products on our site;     publications, blogs, interviews, opinions, comments, etc.     any other personal data you have chosen to send us.

4.2 What happens if you do not give us your data

You can enjoy this site without providing us your personal data or your consent. You can even enter only the minimum amount of information (name and contact information) on your profile if you want and you can edit your profile at any time. Some personal information is required for our site to be able to provide you with the services you have purchased or have requested and log in so that we know you are yourself and not someone else. You can manage your data and you can withdraw marketing communications (advertising) at any time. Please note that if you do not give us your data, we will most likely not be able to communicate with you and provide you with the services described below.

4.3 The Purposes of Using Your Personal Data

Personal data transmitted through this site and personal data that we have collected from you or from third parties or from public sources will be used for the purposes specified in this Privacy Policy. Depending on the relationships that we have or want to have with you, we may use your personal data for the following purposes based on the legal bases outlined below:     Communications based on the legitimate interest of ASK STORE under Art. 6 par. (1) lit. f) of the GDPR: if you contacted us through this site or otherwise, we can process your name, contact details, location and other information you have provided us to answer your questions to Organize the meeting, telephone conversation or other communications;     The purchase of products, based on our contract with you according to art. 6 par. (1) lit. b) of the GDPR Regulation: By purchasing products through this site, you agree to be a party to a Contract whose terms and conditions will be stipulated in the contract or here. In this case, your personal data such as full name, contact details, address, identity card details, payment details (if you pay) will be processed by ASK STORE for the following purposes: to terminate the purchased product contract on our site, to ship the product to the address you specify, to collect the price of the purchased product or to keep your information when you want to return the purchased product in accordance with the General Terms and Conditions;

You can manage your personal data in your personal account here.

Marketing and public relations, based on your consent under art. 6 par. (1) lit. a) of the GDPR GDPR: If you are a visitor to our site, we can process your IP address, geographic location, browser type and version, operating system, reference source, visit duration, log files by cookies and web beacons , interactions with our web site and our online campaigns, data automatically collected about you or your device in accordance with this Privacy Policy, the information you provided through the site form or purchased services (value, data, data sources, notes and remarks) to conduct marketing research and analyze the characteristics of visitors to this site to assess the impact of our marketing communications and to adapt it to the detected trends in order to plan our future marketing activities, to prepare our business analysis, customize the services and communications for you, to guide you or provide direct marketing of the same or similar products and services. Also, if you are our subscriber to the newsletter, you can receive our marketing materials, we can process the personal data you have provided to us to distribute promotional materials, we can make announcements about our services, we can personalize this site and our marketing communication for you, we can send you notifications by e-mail (for example about our offers), we can send newsletters and our e-mail magazines (you can inform us at any time if you are not interested in these materials) or we may send marketing communications about our activity that we think might be of interest to you.     Security, based on the legitimate interest of ASK STORE under Art. 6 par. (1) lit. f) of the GDPR: If you are a visitor to this site, we may process the personal data you have uploaded, the data automatically collected about you or your device in accordance with this privacy notice (for example, cookies , web beacons) to keep this secure anti-fraud website, to protect the rights and interests of ASK STORE and third parties and to protect intellectual property rights. We mention that this information can be disclosed for purposes of investigation or prosecution.

5. Disclosure and transfer of personal data

The information we collect from you will be processed in the European Economic Area and outside of the European Economic Area, depending on the purpose of the processing. ASK STORE strives to apply appropriate safeguards to protect the privacy and security of your personal data during the transfer and to use it only in accordance with your relationship with ASK STORE and the practices described in this Privacy Policy. ASK STORE minimizes the risk for your rights and freedoms by not collecting or storing sensitive information about you. To the extent permitted by applicable data protection laws, we may disclose your personal data to customers (to engage in business or to confirm the high quality of our services), auditors, agencies, supervisors or other external service providers to fulfill our contractual obligations. We will clearly indicate to you each recipient if it is well known at the time of processing initiation. We can also disclose your personal information:     to the extent that we are obliged to do so by law;     in connection with any ongoing or potential judicial proceedings;     to establish, exercise or defend legal rights (including the provision of information to others for the purpose of preventing fraud).

6. Your Rights

The GDPR Regulation gives certain rights to the data subjects. You have the right to access and rectify (correct) the recording of your personal data processed by us if these are inaccurate. You may request that we delete or terminate this data, subject to certain exceptions. You can also ask us to stop using your data for direct marketing purposes. You have the right to file a complaint with the Data Protection Authority if you are concerned about the way we process your personal data. When technically feasible, we will be able – upon your request – to provide your personal data or to transmit it directly to another operator. If access can not be provided within a reasonable timeframe, we will provide you with a date when the information will be transmitted. You can also request additional information about: the purpose of the processing, the targeted personal data categories, the source of the information and how long it will be stored. If you wish to execute any of these rights, please contact our data protection officer at office@askstore.ro at any time. WARNING! Please exercise your rights wisely and keep in mind that abuse of rights may make you liable. The contact details of the national authority for the protection of personal data are as follows: National Authority for the Supervision of Personal Data Processing Address: Bucharest, B-dul G-ral. Gheorghe Magheru nr. 28-30, sector 1, postal code 010336 Website: http://www.dataprotection.ro E-mail address: anspdcp@dataprotection.ro Phone: +40.318.059.211; +40,318,059,212 Fax: +40.318.059.602

7. Keep personal data

Your personal data is stored by ASK STORE on its servers. The personal data we process based on your consent will be retained for an unlimited period of time (or until consent is revoked) unless the applicable legal requirements provide otherwise and this is necessary for the purpose of the processing. If you have not provided us with your agreement for data processing or have revoked the agreement, we will store only minimum data about you (full name, contact details, references and notes) for reporting statistics and needs or to a reasonable extent based on another legal basis, such as our legitimate interest. Without prejudice to the other provisions of this section, we will keep information and documents (including electronic documents) containing personal data:     to the extent that we are obliged to do so by law;     where the information / documents are relevant to any ongoing or potential judicial proceedings; and     to establish, exercise or defend their legal rights (including the provision of information to others for the purpose of preventing fraud).

8. Personal data security

In order to protect the confidentiality of the data and personal information you submit through the use of this website, we will maintain physical, technical and administrative safeguards. We update and test our security technology continuously. We restrict access to your personal data only to those employees who need to know that information to provide you with benefits or services. In addition, we train our employees on the importance of confidentiality and maintain the confidentiality and security of your information. If a personal data leak occurs, we will do our best to eliminate it and assess a leakage risk level in accordance with our policy on personal data breaches. If it is found that leakage may result in physical, material or non-material harm to you (for example, discrimination, identity theft, fraud or financial loss), we will contact you without undue delays, unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervisory authority.

9. Changes to the Privacy Policy

We may update this information document from time to time by publishing a new version on this website. Given that privacy laws, state authority interpretations, supervisor recommendations change and improve from time to time, this notice of confidentiality and conditions of use is expected to change. We reserve the right to change at any time for any reason and without notice this information document. Any changes to our privacy policy will be displayed on this page so that you are aware of our policies. The provisions contained in this document supersede all prior announcements or statements about our privacy practices and the terms and conditions governing the use of this website.

10. Third Party Sites

This site may include hyperlinks and details of third-party websites. We have no control and we are not responsible for the privacy policies and practices of third parties.

11. About cookies

As is true for most of the websites, this site automatically collects certain information and stores them in log files. These include Internet Protocol (IP) addresses, geographic location of your computer or device, browser type, operating system, and other information about visiting this site, such as viewed pages. This information is used to improve this website and, thanks to this constant improvement, to better serve our users. Your IP address can also be used to diagnose issues with our server, administer this site, analyze trends, track a user’s site and collect demographic information to help us we understand visitors’ preferences and needs. This site also uses cookies. For more details about cookies, please visit the User Information Document on the presence of cookies on the site.

12. Site Security

We can not guarantee that data transmissions on the Internet can be 100% secure. As a consequence, we can not ensure or guarantee the security of the information you submit and you understand that any information you transfer to ASK STORE is at your own risk. However, ASK STORE uses site security measures in line with best practices to protect the website, emails and mailing lists. These measures include technical, procedural, monitoring, and tracking measures designed to protect data from improper use, unauthorized access, or disclosure, loss, alteration or destruction of data. We are aware that there may be mistakes or unauthorized program inaccuracies that almost every web site, service, or user intersects. In these situations, our goals are to move quickly to isolate the problem, to ensure or restore the proper functionality, and to minimize our users’ misgivings. If necessary, ASK STORE will notify competent authorities of these incidents of incorrect use or unauthorized incursion into the ASK STORE site.

13. Questions and complaints

If you have questions about your personal information or if you wish to exercise your rights or have concerns or complaints, please contact us by sending an email to the data protection officer at office@askstore.ro If you do not wish to use the information you have provided us, please send us an email to office@askstore.ro with the title “Do not use my data” and your name. To update or correct your personal information, please contact your data protection officer at office@askstore.ro